As part of the Ontario New Home Warranties Plan Act, builders in Ontario are required to be registered with Tarion, and must also provide new home warranty coverage. Tarion is there to protect the rights of new home buyers, and ensure that builders honour the statutory warranties by enforcing the overall terms of the Act.
Once you take possession of your home, there are specific times where you have the opportunity to submit a Tarion warranty claim. Things such as defects in workmanship and materials, as well as installed components like a furnace or electrical, are all a part of the claims process. These statutory warranty claims are submitted to Tarion and your builder, which then triggers the builder’s initial repair period to fix the submitted warranty items that are deemed warrantable. Getting a new construction inspection by a trained professional, will help you to take full advantage of these mandatory warranty periods.
Before you take possession of your new home in Ottawa, the pre delivery inspection is a key step to submitting your first Tarion warranty forms.
Have a certified home inspector perform a new construction inspection during the first year to take full advantage of your Tarion warranty period.
Learn more about the later stages of your Tarion warranty and decide if you need help from a certified Ottawa home inspector.
You get someone who has a trained eye in identifying defects and knows what to look for.
With a paid Tarion warranty inspection, you get a digital copy of the inspection report. The inspection report not only lists the defects, it also includes photos as evidence.
You have peace of mind knowing that you have someone checking over your house whose sole purpose for being there, is to help you!
The Pre Delivery Inspection, or PDI, is a mandatory step in fulfilling the warranty obligations of the builder. The PDI is usually done before you take possession of your new home. You and the builder go through everything in the home looking for anything that is missing, incomplete, or damaged. This acts as the official record of the condition of the house before you move in. The PDI is the first time you get to see your home in its finished state. It’s also an opportunity for the builder to show you the home’s features and systems.
In all honesty, having a home inspector present during the PDI has both advantages and disadvantages.
Regardless of how you decide to proceed, the PDI is your main opportunity to focus on cosmetic issues (dents, scratches, blemishes, etc) and mechanical damage. While obviously it is important to focus on the whole PDI checklist and unauthorized substitutions, it may be difficult to prove that cosmetic issues were there beforehand. Take plenty of pictures!
If you don’t get help during the PDI, then it is recommended to get a 30 day inspection as close to the date of possession as comfortably possible. Some builders prefer this because if there are issues to be addressed, the appropriate trades people are more likely to still be working nearby, and be available to resolve any issues. It also minimizes the chance of dispute with regards to wear and tear issues.
Everything you need to know about your new home warranty can be found by visiting the Tarion website. Here are a couple of other useful links to learn more about the PDI:
If you feel you would like a set of trained eyes during the pre delivery inspection, book your pre delivery inspection online instantly or contact Ottawa Area Home Inspections today!
Your builder will walk through your new home with you during your pre delivery inspection and note defects in workmanship and materials among other things. However, your first opportunity to submit a Tarion home warranty claim is within the first 30 days of taking possession of your brand new home. This very important process allows you to re-submit items from the PDI checklist that may still be outstanding. This is also one of two opportunities within the first year of possession to note any defects in workmanship and materials. In order for these defects to be considered "warrantable", there has to be a link to the Tarion Construction Performance Guideline.
The Tarion Construction Performance Guideline is a document that Tarion refers to when resolving disputes between homeowners and builders with regards to defects in workmanship and materials. It provides details on specific defects and whether or not they are considered warrantable. When submitting your Tarion home warranty claim, each defect must refer to a section in this guideline. Depending on the defect, it can be rather challenging to navigate this document and refer to the appropriate section to tie the defect to.
Your next opportunity to submit a Tarion home warranty form is within the last 30 days of the first year after taking possession. Similar to the 30 day claim, this is your second (and final) opportunity to list defects in workmanship and materials.
As a new home owner, it is your responsibility to keep track of important dates and submit your statutory home warranty forms on time. Late submission of a warranty form will result in your claim being denied. When submitting your home warranty forms, Tarion will only except the first copy submitted. So if you mistakenly forget to add an item to the list, you may not be able to have that particular item fixed.
To make sure you don't forget anything, it may be a good idea to hire a home inspector to help build the list of defects for which your builder should be required to repair. Ottawa Area Home Inspections is there to help you build that list!
Once the one year warranty has expired, your next opportunity to submit a Tarion warranty claims form is at the end of the second year of possession.
As you can see from the chart to the left, the second year mainly focuses on the major components of the house. This falls more in line with a standard pre listing home inspection or pre purchase home inspection. This is another very good opportunity to enlist in the help of a professional home inspector because this is your last chance to submit a Tarion warranty claims form for most items that are expensive to repair. If you suspect there may be a concern with any of the covered items under the 2 year warranty, it would be worth while to invest in having a home inspector such as myself help with this second year walkthrough.
Your final chance to submit a Tarion warranty claims form is before the end of the 7th year of possession. While it only covers major structural defects, you can submit a warranty form any time between years 3 and 7 if there is concern about structure.
It should be noted, however, that if you do suspect there is a structural defect with your house, it is advisable to seek the opinion of a professional engineer. While certified home inspectors have working knowledge of the structure of a house, nothing can compare to the advice given by someone who only deals with structural issues.